Computer Telephony Integration (CTI) - LinkPlexer

 

 > LinkPlexer - OVERVIEW

LinkPlexer is a Windows 2000 Server application that enables multiple ICM clients to share the same session and DMS/SL-100 resources, by acting as a proxy server between the ICM client application and the DMS/SL-100 switch. LinkPlexer can also be deployed in either a Communication Server 2000 or Communication Server 2100 hybrid IP environment.

 

Key Features:

  • DN association sharing
  • DMS/SL-100 resource sharing among ICM applications
  • Connectivity of ICM client to CompuCall interface on DMS/SL-100 switch.
  • Session Management - internal and external
  • Client Connection Management - monitors connection integrity

 

 

 

 

 

 

 

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