Telephony CTI service provider for Succession 1000 and Succession 1000M switches compatible with Microsoft TAPI releases 2.x and 3.0 on Windows 2000 and Windows 2003.
Enables Integration of Succession 1000 and Succession 1000M telephony systems with IVR systems and Windows-based business applications.
Enables business application automation based on carrier call data and / or user provided call data from IVR systems.
Integrates user provided data from IVR systems with desktop enabled TAPI applications such as Symposium Agent and Symposium Web Center Portal and CRM systems.
Allows multiple TAPI SP-enabled call centers to share call data across the network.
